Help Center

Welcome to the Luxveera Help Center.
We’re here to assist you with orders, payments, shipping, returns, and general inquiries.

If you don’t find your answer below, feel free to contact our support team.

📦 Orders & Shipping

How long does delivery take?
Orders are typically delivered within 2–5 business days.

How can I track my order?
Once your order is shipped, you will receive tracking details via email or message.

Do you offer free shipping?
Yes, we offer free shipping on all orders.

What payment methods do you accept?
We currently offer Cash on Delivery (COD).
Credit and debit card payments will be available soon.

Is Cash on Delivery safe?
Yes, you pay only when your order arrives at your doorstep.

Do you offer returns?
Yes, we offer a 30-day exchange policy.

How do I request a return or exchange?
Contact our support team with your order number and details of the issue.

If you need further assistance, please reach out:

Phone / WhatsApp: +92 370 1086607
Email: luxveera1@gmail.com

We aim to respond within 24 hours.